
Applies to any ITIL Foundation course on our schedule, as long as you make your booking by 31 May!
*Fee includes Foundation Certificate exam, all course materials, all catering. Fees must be paid prior to the start of the course to secure the special offer pricing.
The ITIL Foundation Certificate is the entry-level certification for anyone needing to understand ITIL.
This course provides best preparation for the Certificate exam (held on Day 3) and gives participants a comprehensive understanding of the ITIL framework and how it is used to enhance the quality of IT services in an ever more competitive market space.
IT services must be aligned to the needs of the business and underpin core business processes. ITIL guides us on how to use IT to facilitate business change, transformation and growth.
The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organisations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.
Get ahead of the game. Get certified!
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ALC Group is accredited by APMG as an Accredited Training Organisation for PRINCE2® training. ALC Group is accredited by ISEB as an Accredited Training Organisation for ITIL® Foundation and ITIL Capability. Goal Professional Services Pty Ltd is accredited by APMG as an Accredited Training Organisation for MSP® and P3O® training. ALC Group is an affiliate of Goal Professional Services for MSP® and P3O. ALC Group is authorised as a COBIT Foundation Licensee with ISACA. ALC Group is an Authorised Education Provider for SABSA training.
PDA now offers all five ITIL Lifecycle as well as all four ITIL Capability certifications. Advance your career. Add value to your organisation. Gain credits towards ITIL Expert.
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