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Business Analysis™ Foundation

This course covers the broad range of principles and techniques of Business Analysis as mandated by the ISEB.

This course covers the broad range of principles and techniques of Business Analysis™ as mandated by BCS, the Chartered Institute for IT. The certificate is relevant to anyone requiring an understanding of Business Analysis including business analysts, business managers and their staff, business change managers, project managers, system developers.

Today, IT departments must be able to engage with the business. Business analysts understand business problems and opportunities and can recommend solutions and strategies. Their role is key to defining the requirements of a project at its earliest stages, as well as in planning, defining, and validating project and scope. Whether or not the role of the BA / Internal IS Consultant is explicitly defined, key team members must be versed in the techniques and tools to successfully bring about change.

Business Analysts provide a solid foundation for delivering project success by acting as a translator or liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.


Presented by Bryan Howard-Jones

Based in the UK, Bryan is a highly experienced and qualified IT professional with a career spanning more than 30 years in the IT sector. For the past 15 years he has worked in a senior consultancy capacity including 10 years as an Associate of both Gartner and Forrester Research covering a broad range of areas including Technology Selection, IT Strategy, Business Process Improvement, IS Governance, IT Service Management and IS Organisational restructuring. As a consultant, Bryan has been responsible for project managing the entire project lifecycle from initial pre-sales activities to subsequent implementations.

Bryan is a highly acclaimed tutor accredited through the APMG, BCS and EXIN. He regularly presents training programmes in numerous countries around the globe. HE has facilitated workshops at board level and has presented his own Executive level workshops to CIO audiences. He also presents workshops on the eTOM telecommunications process framework and other best practice frameworks


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